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Are Service Robots Suitable for All Brands?

Consumer Behaviour Innovation & Technology

Choi, Sungwoo（崔成宇） • Choi, Sungwoo（崔成宇） • • 7 mins read

CUHK research finds that brands that seek to project a sincere and conservative personality may not benefit from using frontline service robots

How to Help Tourists Behave Better Abroad

Consumer Behaviour

Wan, Lisa C.（尹振英） • Wan, Lisa C.（尹振英） • • 8 mins read

CUHK research shows making tourists empathise with local residents can reduce misbehaviour

Can Robots Save the Service Industry from COVID-19?

Consumer Behaviour Innovation & Technology

Wan, Lisa C.（尹振英） • Wan, Lisa C.（尹振英） • • 6 mins read

CUHK research shows the use of robots in service industry may help reduce the perceived risk of viral infection

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