Article Archive

Consumer Behaviour, Innovation & Technology, Marketing
19 November 2020

How Should a Robot Talk to a Customer?

Choi, Sungwoo（崔成宇） • 5 minute read

Consumer Behaviour, Innovation & Technology
08 October 2020

Can Robots Save the Service Industry from COVID-19?

Wan, Lisa C.（尹振英） • 6 minute read

Consumer Behaviour, Marketing
04 March 2016

Does An Attractive Salesperson Always Boost Sales?

Wan, Lisa C.（尹振英）, • 7 minute read

Marketing
16 February 2015

Do Asian Consumers Always Swallow It?

Wan, Lisa C.（尹振英） • 7 minute read

Communication
16 February 2015

When Mainland Chinese Tourists Throw a Tantrum

7 minute read