Can Tech Spend Shield Hotel Performance in Volatile Markets?
Choi, Sungwoo（崔成宇） • 5 minute read
Article Archive
Are Service Robots Suitable for All Brands?
Choi, Sungwoo（崔成宇） • 7 minute read
Can Robots Be Used to Obtain Honest Customer Feedback?
Wan, Lisa C.（尹振英）, Choi, Sungwoo（崔成宇） • 9 minute read
How ‘Human’ Should Robots Be?
Choi, Sungwoo（崔成宇） • 8 minute read
How Should a Robot Talk to a Customer?
Choi, Sungwoo（崔成宇） • 5 minute read
