Guess which destination is more appealing for senior tourists: charming scenery and delicious cuisine or easy access and age-friendly services? The answer depends on their surfing skills By Pan Jingyi, Principal Writer, China Business Knowledge @ CUHK Young faces often take the spotlight in discussions about tourism, yet senior tourists, with their discretionary savings and […]

The global economic growth remains steady yet underwhelming in 2024. Despite this stability, downside risks loom large, stemming from escalated geopolitical tensions and frequent climate-related disasters. Nevertheless, many Asian economies are expected to grow considerably through investments in innovation and digital transformation. As businesses stand cautiously optimistic, what strategies can they employ to navigate challenges […]

New study finds that romantic theme plays a critical role in stimulating tourists’ impulsive buying behaviour By Pan Jingyi, Principal Writer, China Business Knowledge @ CUHK Have you ever felt that irresistible pull when exploring tourist spots, only to be drawn to something more? Imagine strolling through the Notting Hill district in London or Montmartre […]

Sustainable hotels are on the rise, ushering in a fresh approach to their promotion. The key lies in matching the correct environmental cues with the right guests By Putro Harnowo, Senior Content Manager, China Business Knowledge @ CUHK Sustainability has been the common goal across industry sectors. In the hospitality industry, sustainability does not only […]

A new study cast light on work and leisure conflict, revealing that tapping into a nostalgic trip can boost creativity By Pan Jingyi, Principal Writer, China Business Knowledge@CUHK After weathering years of crippling travel restrictions, the tourism industry is finally on the road to recovery with travellers eagerly rushing to book flights and hotels. According […]

The Growing Space Tourism Industry Have you ever imagined reaching for the stars, space walking on the moon, and watching Earth rising with a cup of coffee at a space hotel? For most people, getting to the space is nothing more than a dream. Although space travel sounds futuristic, it is turning into reality. Virgin […]

CUHK study finds that customers, anticipating embarrassment, avoid using interactive kiosks, but certain queue designs may help

From surging inflation to the conflict in Ukraine, for many people doing business in 2022 was probably fraught with a high degree of uncertainty. To illuminate the way ahead, here are this year’s 10 most popular articles, featuring our cutting edge research and expert insights

CUHK research finds that customers prefer friendly-looking robots in seeking leisure-dominant information and competent-looking robots when seeking practical advice

CUHK research collaboration with leading robotics pioneer and Hong Kong hotel suggests service robots can provide help hospitality operators gauge customer satisfaction