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How Should a Robot Talk to a Customer?

Consumer Behaviour Innovation & Technology Marketing

Choi, Sungwoo（崔成宇） • Choi, Sungwoo（崔成宇） • • 5 mins read

Research reveals consumers prefer straightforward and clear direction in service encounters

The Limitations of Using Artificial Intelligence to Pick Stocks

Economics & Finance Innovation & Technology

Si Cheng • • 4 mins read

CUHK study finds returns plummeted when artificial intelligence algorithms were limited to easy to trade and cheap stocks

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